Customer Testimonials
I would recommend MASSEY TOYOTA to anyone who is car shopping. They are very friendly and professional. The staff treats you like you are family even if their not the one dealing with you. I have bought two vehicles from here and as long as they are here they have a lifetime customer. I've never bought from anyone but Anthony and he is very polite and has never been the pushover type. JUST GIVE THESE GUYS A CHANCE I PROMISE YOU WILL BE A CUSTOMER FOR LIFE!!!
I came here just looking because I didn’t think I could trade in my motorcycle for a car. After talking with Patrick he told me I could. He did everything he could to help me find a car that would work for me. He kept in contact with me and was very professional. Very good people to work with at Massey Toyota in Kinston! If you are looking a vehicle and want a good deal go talk to Patrick!
I made my first car purchase and Angie helped me so much in making my final decision. Highly recommend her if you are looking for a good salesperson.
March 6, 2020 Great day with Great people...okay my search for my new car started Thursday evening. I called Jerry (Bass) whom my husband and I have been doing business with for many years...told him just what I needed and just like that he went to work for us. Please believe me when I say he called us back before closing and told us everything was alright and that he would see us Friday morning. When we arrived we were greeted like family as we usually are. We got down to business they located the car that I desired, paper ...
We have purchased many cars both financing and paying cash. We have never had such a pleasant experience. All involved, sales person, finance and Earl Morgan, the GM were outstanding in customer care and just plain “good people”. Very impressed with all involved and an awesome product... our Toyota, highlander. So happy with our new car and our experience at Massey Toyota. We highly recommend doing all your car shopping there. It’s worth the trip from Wilson NC or anywhere else!!! They have our business for life for sure!! Thanks again Valerie Edwards.
Purchased a 2020 Toyota Camry today at Massey Toyota. Jerry Bass was my sales rep. Awesome guy great experience. I highly recommend him. Everyone was extremely nice and fast service.
For weeks we’ve been car searching and we’ve dealt with some pretty shady and degrading car salesmen and women. Having done our research, we went into several dealerships knowing what vehicles were worth and what our best financing option was; however, everyone of the sales people tried throwing phony stats and numbers in our face. Each one using different stats for the exact same vehicle. Angie Greene with Massey Toyota in Kinston reached out to us and completely turned our car buying experience around. All the other dealerships put a bad taste in our mouths and we were ...
For weeks we’ve been car searching and we’ve dealt with some pretty shady and degrading car salesmen and women. Having done our research, we went into several dealerships knowing what vehicles were worth and what our best financing option was; however, everyone of the sales people tried throwing phony stats and numbers in our face. Each one using different stats for the exact same vehicle. Angie Greene with Massey Toyota in Kinston reached out to us and completely turned our car buying experience around. All the other dealerships put a bad taste in our mouths and we were ...
I have purchased 2 RAV4’s and a Highlander from Massey Toyota over the years and have been 100% satisfied in all respects. Jerry Bass, Earl Morgan, Larry Fleigh, and Randy Kelley have always gone above and beyond in terms of customer service. They always make me feel like a member of the family and work very hard to ensure a continuing relationship. Over the years I have owned other makes of vehicles, but always go back to Massey Toyota, both for the reputation of Toyota vehicles and the outstanding customer service they provide.
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