Customer Testimonials

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DealerRater Jun 3, 2021

Many thanks to James Hedgepeth for his knowledge, time and kindness in helping us find the new vehicle we wanted. We also appreciate Earl Morgan and the finance manager for their help as well. They all made it a great experience.

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DealerRater May 18, 2021

We have purchased from many dealers and have to say this was by far the best we have ever worked with. Our sincere gratitude to James, Anthony, Larry and Earl; the best of the best. Larry & Sherry Mulhollen

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DealerRater Apr 22, 2021

I would like to thank Anthony Patrick. He was very helpful in helping me obtain my car. He was very knowledgeable and explained everything. He was very kind and considerate. I will recommend him to my friends and family whenever they are looking to buy a new car. I really appreciated his service

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DealerRater Feb 20, 2021

What a wonderful experience. We live about an hour away and they worked with us even stayed late to help us. Everything was so easy. Shell, our salesman, was great. We didn't feel pressured and all our questions were answered. I would definitely recommend buying from them.

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DealerRater Feb 5, 2021

I recently purchased 3 used vehicles for my company's fleet. The salesperson, James, was very polite, professional, knowledgeable and insightful. There was no "what can I do to get you in a car today" stuff! I highly recommend you seek James out if you want a pleasurable buying experience. The used car selection was great! Most cars were low mileage and the price was within all of the price ranges when I researched them online using the various pricing guides. I was surprised to find out that the price listed on their website was the price they honored. ...

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DealerRater Dec 17, 2020

I want to commend Massey Toyota and especially Jerry Bass on making purchasing a vehicle a pleasure.They do it the old way.Deal with one salesman (not 4).Took about one and a half hours to purchase truck(not half day).Jerry was both friendly and professional.Everyone I came in contact with was the same. Just a great place and salesman to purchase a vehicle. Jack U.

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DealerRater Dec 10, 2020

My thanks to James Hedgepeth and the Financial Officer for a most pleasant experience in purchasing my new Camry. James either had or found answers to all my questions. I recommend Massey Toyota to all. Ann

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DealerRater Dec 8, 2020

I would recommend Massey Toyota to all my friends and family. Jerry Bass is the nicest and most helpful Salesman I have ever met. I love my new Camry!

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DealerRater Dec 8, 2020

Thank you James Hedgepath for your patience and sharing your in depth knowledge of how these new gadgets and functions work. You made it so easy!

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DealerRater Nov 17, 2020

This place is awesome. Very friendly and helpful staff. Everyone was amazing especially Alonzo who helped me find the car of my dreams! I thank you all for your patience and guidance in helping me!

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DealerRater Sep 4, 2020

I am almost 84 and live in Bethany, Oklahoma and Richland Washington. I have purchased probably 50+ cars for myself and Family. My family currently is driving 7 cars I provided. I decided to avoid flying back to eastern Washington but had no car in Oklahoma. My son in Seattle has 3 Toyota’s I provided. Massey Toyota had the 2008 Sienna I wanted. It is being shipped here this week. Massey is the best dealer I have dealt with since. 1958. I am firm on Ethical behavior and partnering vs pushy behavior. I have come to feel Anthony Patrick Is a family member. I felt ...

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DealerRater Aug 29, 2020

I have bought my first car today. It was a brand new Toyota Corolla. Terry Noble was helpful and not pushy at all. My next car when I am ready will be bought from Terry Noble at Massey Toyota. Everyone was very friendly here. I highly recommend Massey Toyota of Kinston for all your car shopping needs.

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DealerRater Aug 7, 2020

On August 6th 2020 I bought my first car, a pre-owned 2017 Subaru Outback! I had the pleasure of being assisted by salesman Jerry Bass for this purchase, and I am very grateful for his help! Jerry was personable, nice, and always responded to me in a timely manner. Would definitely by a car from this dealership again!

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DealerRater Jun 20, 2020

Today June 19, 2020 I purchased a brand new Toyota Camry. If your looking for a good car please see Anthony Patrick at Massey Toyota!!!

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DealerRater Jun 20, 2020

Own June 18th 2020 I purchased my first car Toyota Camry I really enjoy the ride I really appreciate the salesperson that help me out

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DealerRater Jan 19, 2019

The salesman Terry Noble listened to my wants and needs and gave me what I felt was very personalized service. He explained the features of the car I was interested in, and I feel worked out the best deal for me. No cars on the lot in my color choices, so they found what I wanted and said they would be available the following day if I decided to buy. After I decided to buy - a decision I "slept on" - the car was delivered to me, everything already taken care of. After bringing the car to ...

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